Privacy Policy

Privacy Policy

Introduction

Welcome to Castle Rock Relationship Issues Therapy’s online platform. We are dedicated to providing exceptional services while upholding the highest standards of privacy and data protection. This Privacy Policy is designed to inform you about how we handle your personal information, ensuring transparency and compliance with applicable laws worldwide, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our website (http://castle-rock-relationship-issues-therapy.denvermentalhealthcare.com), mobile applications, online services, and products offered by Castle Rock Relationship Issues Therapy. Please note that while this Policy provides comprehensive guidelines, it does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy practices.

Processing Activities

This Privacy Policy outlines the activities we engage in when you interact with us:

  1. Using our applications and services as an authorized user.
  2. Visiting any of our websites linked to this statement.
  3. Subscribing to or receiving communications from us, such as newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We gather various types of personal information for different purposes:

  1. Account Information: This includes your name, email address, and login credentials used to access our services.
  2. Payment Information: Details related to payment methods you use to purchase our products or services.
  3. Financial Information: We may collect banking information or financial records for billing and transaction processing.
  4. Purchase Information: Data regarding the products or services you acquire from us, including quantities and order details.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, which help us provide personalized experiences.
  6. Location Data: Information about your geographical location, obtained through GPS or other tracking technologies.
  7. Feedback: Reviews, comments, and responses you share with us, enhancing our services.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from these channels to personalize content.
  9. Product Information: Details about the products you interact with or purchase, such as preferences and usage patterns.

We obtain this data through direct user input, automated tracking technologies, and third-party sources who share personal information with us, always adhering to their privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary: These cookies enable basic functions and navigation on our site.
  • Preference: They remember your preferences and settings, providing a personalized experience.
  • Analytics: Used by our analytics tools to gather insights about user behavior and interactions.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purpose it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Castle Rock Relationship Issues Therapy implements robust security measures to safeguard your personal data:

  • Encrypting communications and data storage using industry-standard encryption protocols.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect personal information from this demographic, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access, rectification, erasure, restriction, and portability of your data.
  • The right to object to the processing of your data.
  • Non-discrimination in our services based on your exercise of these rights.
  • The ability to file appeals or complaints with us or relevant authorities.

To exercise any of these rights, please reach out to our privacy team via the contact information provided below. We will respond promptly and provide assistance within the legal timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, ensuring you are always informed about your privacy rights.

Contact Information

For any inquiries, unsubscribe requests, or data-related concerns, please contact us:

  • Email: contact@castle-rock-relationship-issues-therapy.denvermentalhealthcare.com
  • Postal Mail: Castle Rock Relationship Issues Therapy, [Address], City, State, Zip Code